For Economize Cloud, you can email us at [email protected], or login to your account and use the live chat widget. We try to respond to all queries within 1 business day. Enterprise plan includes support for integration, installation, updates and upgrades, and a standard SLA. We also offer options for enhanced support (as low as 1 hour response SLA) and a Dedicated Account Manager. Responses are provided via email, live chat and phone. Email us at [email protected] to find out more.